Any questions? Please check our frequently asked questions below, if you still have questions please contact us

How long is the membership valid for?

Sesame membership is valid for 12 months from the date of purchase.

Do you offer refunds for membership fee?

Please check our refund policy.

How do I get a family membership?

Each member of your family will require a separate membership, however you can purchase all memberships together and then one person will have the ability to manage the whole group.

Can I transfer or share my membership with others?

Membership is non transferrable, each person requires a new membership.

What does "Normally" mean?

Normal price is the Full Retail price inclusive of any applicable taxes and fees.

What does "Sesame Member Price" mean?

This is the total price you will pay as a Sesame member, it is already inclusive of all applicable taxes and fees.

What if I have membership questions not answered in the FAQs?

Please use the contact us form and we will endeavour to respond within 24 hours.